Our Food, Your Questions

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Who supplies meat for McDonald’s?

The sole meat supplier for McDonald’s restaurants is AzProtein Group.

 

Where is AzProtein located?

The farm where the cattle are raised is located in the northern region of Azerbaijan. The animals are then transported to the AzProtein meat proces...

Who conducts veterinary checks and how often?

Veterinary doctors are permanently present on the farm.

 

Are hormones or growth promoters used?

No, they are not. The use of hormonal growth stimulants is prohibited in Azerbaijan. Regular independent monitoring is conducted on farms in accord...

What parts of the carcass are used?

Only whole cuts of meat from the forequarter and hindquarter are used.

 

How is meat quality checked?

All burger patties are made exclusively from 100% beef and are supplied only from the AzProtein plant. Products must comply with sanitary legislati...

What is Formax — a brand or a type of production line?

Formax F26 is the model of the equipment used for patty forming. The entire line is owned by the American company “Provisur.”

Does the McDonald’s team control the production process at AzProtein?

Yes. The McDonald’s team regularly visits the production site and maintains constant remote communication. Additionally, AzProtein undergoes...

Is there a separate production line or batch for McDonald’s?

Yes, there is a separate production line on the deboning floor dedicated to McDonald’s products.

 

Are products intended for McDonald’s specially labeled?

Yes, the products are labeled separately in accordance with local legislation and international food labeling requirements.

 

Are all stages — from processing to packaging — carried out in Azerbaijan?

Yes, all stages are carried out within the country.

 

What certifications does the production site have (e.g., ISO, HACCP, Halal)?

The plant has the following certifications:
- ISO 22000 (issue date: 26.09.2023)
- HACCP System
- Halal Certificate

How often are laboratory tests conducted?

Daily.

 

Is there a Halal certificate and who issued it?

Yes, it was issued by “AzəSERT HALAL” on 24.10.2024.

 

Is the meat Halal?

Yes, the beef served in McDonald’s restaurants fully complies with Halal standards. The slaughtering process follows Islamic requirements. Fi...

Who is responsible for transporting the meat from the plant to the restaurants?

The products are first delivered from the plant to the warehouse in refrigerated vehicles. Then they are delivered to restaurants according to orde...

How is temperature control ensured throughout the cold chain?

The entire cold chain process is monitored. Upon delivery to the warehouse and restaurants, the internal temperature is measured. This is one of th...

What are the ingredients of McDonald’s beef burgers and how are they prepared?

Our burgers are made exclusively from 100% beef. The meat is used as whole cuts, simply ground and formed into patties. The finished patties are im...

Do the beef patties contain onions?

No. Onions are not added to the patties during preparation. In some burgers, a pinch of salt, pepper, and a small amount of onion may be added afte...

Do your burgers contain pork?

No. None of the products served in McDonald’s Azərbaycan contain pork. To ensure guest trust, all our products, including beef, are regularly...

Where does McDonald’s source its chicken?

McDonald’s Azərbaycan works with suppliers from a number of countries, including Germany, Hungary, Turkey, Ukraine, and others. The chickens...

Where do the mayonnaise and lettuce for the McChicken® burger come from?

The lettuce used in the McChicken® burger is 100% produced in Azerbaijan and sourced from the local producer “A Agro”.The sauce is...

If your products use 100% chicken meat, what happens to the other parts of the chicken?

McDonald’s does not purchase whole chickens or unprocessed chicken meat. We receive ready-to-use chicken products from our suppliers. Other p...

Do you source meat from factory farms?

We take animal welfare very seriously. All meat in our supply chain comes from certified suppliers with fully transparent production systems that e...

What ingredients are in Chicken McNuggets®?

Chicken McNuggets® are made from 100% chicken breast fillet. They also contain breading, batter, spices, and vegetable oil for frying.

Do you use mechanically separated meat in your dishes?

Our menu uses only 100% chicken meat. All chicken products are made from carefully deboned meat. We never use mechanically separated poultry, artif...

Are your Chicken McNuggets® gluten-free?

Chicken McNuggets® contain wheat flour in the breading and are therefore not gluten-free.

Do your French fries contain milk, soy, or eggs?

Our French fries do not contain milk, soy, or eggs. They are also cooked in oil that is separate from products containing those ingredients.

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Do your French fries contain sugar?

French fries naturally contain a small amount of sugar, which contributes to their signature golden color. A medium portion contains about 1g of su...

What percentage of French fries is made up of potatoes?

French fries are cooked in non-hydrogenated vegetable oil, part of which is absorbed during frying. Approximately 86% of the final product is potat...

Where can I find up-to-date allergen information?

Allergen information for all dishes offered by McDonald’s Azərbaycan can be found on the menu page of our corporate website or by requesting...

Do your products contain vitamin E, additives, or preservatives?

Additives, including preservatives, are used only when necessary to ensure product safety and quality. We strictly ensure that only natural flavori...

What hygiene rules apply at McDonald’s?

McDonald’s enforces strict personal hygiene rules, including not working when sick, mandatory hair covering, restrictions on jewelry, and mor...

Do you use palm oil for frying in McDonald’s restaurants?

We use only sunflower oil for frying.

Where does the milk come from?

Milk is supplied by the local company “Milla”, a certified partner of McDonald’s.

Are there globally standardized menu items?

Key menu items standardized worldwide include Big Mac®, Cheeseburger, Hamburger, Chicken McNuggets®, French Fries, and Filet-o-Fish®.

Who are your suppliers?

We work with trusted suppliers with whom we have long-term partnerships. They provide us with both food ingredients and non-food items essential to...

Do you use GMO ingredients?

Our policy excludes the use of genetically modified organisms (GMOs) in food products. We guarantee that our final products contain no GMOs.

How do you filter frying oil?

All McDonald’s Azerbaijan restaurants filter their fryers daily according to a standard procedure. After filtering, the equipment is tho...

Are the milk and cream for milkshakes pasteurized?

Yes, the milk and cream used in milkshakes in Azerbaijan are pasteurized.

Where are your factories located?

McDonald’s does not have its own ingredient or product factories. Like other restaurants, we work with global and local suppliers who are exp...

Do you use fresh milk in all dairy products?

The milk used in our drinks, milkshakes, and ice cream is fresh and supplied by the local company “Milla”.

How does the oil filtration process work?

To maintain oil quality and remove food particles, our fryer vats are regularly filtered using specialized equipment. The oil is pumped out of the...

What do you do with leftover food?

We carefully monitor daily sales volumes to prepare and order only as much food as will be sold. As a result, the amount of discarded food is minim...

What kind of coffee beans do you use?

We take coffee quality seriously. All McCafé® and McDonald’s beverages are made with 100% high-quality Arabica and Robusta beans g...

What are the cleanliness standards in McDonald’s restaurants?

We take pride in our commitment to cleanliness. Each restaurant has specially trained staff responsible for the immaculate condition of dining area...

What quality control systems exist at McDonald’s?

We apply comprehensive quality control systems—from supplier operations to food preparation and service. These systems include both internal...

Is McDonald’s equipment cleaned regularly?

All our restaurants follow preventive maintenance schedules. Kitchen equipment is cleaned daily, weekly, and monthly during closing and cleaning pr...

Where do you source your vegetables, and are they organic?

The vegetables used in our dishes (tomatoes, onions, lettuce, etc.) are grown in Azerbaijan and supplied by our partner “A Agro”.

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What type of fish do you use in your fish products?

Our fish products are made from pollock.

Do you use genetically modified foods?

No. McDonald’s Azərbaycan does not use genetically modified (GMO) foods or ingredients. We only use ingredients that meet the highest McDonal...

Can you describe the food preparation process?

Our dishes are prepared in strict compliance with the highest hygiene and food handling standards. All employees are trained in these standards fro...

Do your products contain hormones?

No, we guarantee that the meat used at McDonald’s is hormone-free. Meat from animals treated with hormones or antibiotics for growth stimulat...

Are kitchen staff required to wear hairnets or head coverings?

Yes, all kitchen staff, including managers, are required to wear head coverings while preparing food.